QuickFrame

How to get the answers to your QuickFrame Marketplace-related questions.

Navigating Your QuickFrame In-App Support

Megan Briggs

Guide to create impactful creative assets for your Brand

Brand

Access your account securely and recover your password if needed.

Sign in to QuickFrame Marketplace

Creating your first project on QuickFrame Marketplace? Start here.

Getting Started

Learn what QuickFrame Marketplace is and how it works.

QuickFrame Marketplace

Our Production Packages

Lesson 1: QuickFrame Marketplace Value

How to Create a New Project in Marketplace

Learn how to add information and details to your creative brief.

Complete Your Creative Brief

Learn how to create a clear and captivating creative brief.

Creative Brief Best Practices

Lesson 2: Create a Project

Review Bids and Select a Video Pro for your project.

Select Your Video Professional

Lesson 3: Maker Matching

Understand the Pre-Production Process

Understand the Post-Production Process

Lesson 4: Production Process

Learn how to use the activity log to communicate with your Video professional.

Activity Log

The project dashboard houses all of your project briefs.

Navigating Your Project Dashboard

Learn about your projects and the production process

Projects

Create a New Project

When creating a project, select a Production Package to get you started.

Select a Production Package

Guide to setting bidding windows and project deadlines

Setting Your Bidding Window and Project Due Date

Submit Your Creative Brief

Learn how to create and submit your project brief. 

Learn how the pre-production process flows.

Pre-Production Process

Learn how the post-production editing process works.

Post-Production Process

Guide to download your final deliverables.

Download Your Final Deliverables

Learn what usage rights come with your Marketplace packages.

Usage Rights

Production Process

Follow these creative best practices to ensure your creative is set up for success.

MNTN Creative Best Practices

Learn the key elements that should be included in Meta (FB/IG) social content for optimal performance

Meta Creative Best Practices

Learn the Key Creative Elements to include in every TikTok ad

TikTok Creative Best Practices

Follow these creative best practices to ensure the creative is set up for success to drive performance on LinkedIn.

LinkedIn Creative Best Practices

Review creative, strategic, and logistical best practices for all platforms.

Creative Best Practices

Manage your Profile, Organizations, Users, and Billing Information

My Account

Manage and Update Your Profile Information

Your Profile Information

Manage and Update Your Brand's Information

Your Brand Profile Information

Manage and Update your Profile and Brand Information

Learn what Organizations are and how to create and manage them.

Understanding Marketplace Organizations

Manage Your Organization's Brands

Manage Users and Permissions

Learn how to set up new users, brands, and manage your Organization

Manage Organizations and Users

Manage and Edit Billing Information, Payment Methods, and Billing History

Billing Information

Your Credit Card Information

Access billing settings, set your billing information and track billing history.

Billing

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.