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Understanding Marketplace Organizations

Learn what Organizations are and how to create and manage them.

Megan Briggs avatar
Written by Megan Briggs
Updated over 2 months ago

What is an Organization?

A Marketplace Organization is a flexible way to manage your brand accounts and assign the necessary roles and permissions to team members to access their associated brand accounts.

Organizations are typically used by Agencies and Parent Companies that have several brands creating video content through Marketplace. Those brand accounts can be grouped together in our system as an "Organization", which allows Organization Admins single login access to all of the Organizations's brand accounts.

An Organization is created when you create a new brand account. Once Organization mode is activated, as the Organization Admin you will oversee your entire organization while managing multiple brands that can each operate independently and create their own projects.


Managing your Marketplace Organization

On the Organization tab (within My Profile), you can manage Organization Information and view Brands and Users.

Here you can edit your Organization Information including Organization Name, Description, and URL.

You can also click into Brands or Users. When a Brand or User is clicked, you will be navigated to the Brand or User page to view and/or update information.

Note: When you first create an Organization, it will automatically share the same name as the original Brand you signed up with. You’re welcome to update either the Organization or Brand name at any time to better match your account setup.


Defining User Roles

You can create users with different user roles within your Organization. Each role will have different permissions within the platform and in some cases, access to different brands.

What is an Organization Admin?

An Organization Admin has more capabilities than a Member. An Organization Admin admin can:

  • Create other organization admins

  • Create brands for their organizations

  • See brands in their assigned organizations

  • Invite users and assign to their brands

  • Update each account's billing information

What is a Member?

A Member has fewer capabilities than the Organization Admin. Users can:

  • Access the brand they are assigned to

  • Will not have visibility into the brands they are not assigned to within an Organization

  • Cannot update the billing information on the brand

  • Access to all other features within their assigned brand account outside of billing and Organization management.

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