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Manage Users and Permissions

Create and Manage Account Users

Megan Briggs avatar
Written by Megan Briggs
Updated yesterday

In My Profile, navigate to the Users tab. The Users tab allows you to create and manage your account users in one place.


Create New Users

You are able to add colleagues and teammates by following the below:

1️⃣ Click the 'Create New User+' button on the Users tab to generate the 'Create New User' pop-up

2️⃣ Fill out the user's First Name, Last Name, and Email Address

3️⃣ Select 'Create New User'


Manage Users

Managing User Information

Click on a User to view and/or edit your users' information and set roles.

Defining User Roles

You may update users to have different user roles. Each role will have different permissions within the platform. You must first create the user in order to update their role.

To edit user roles, click the "Roles" dropdown within the User's window:

Note: The default Organization Admin is the user who first created the account. All Users who are added by the Organization Admin are added as a Member by default.

What is an Organization Admin?

An Organization Admin has more capabilities than a Member. An Organization Admin admin can:

  • Create other organization admins

  • Create brands for their organizations

  • See brands in their assigned organizations

  • Invite users and assign to their brands

  • Update each account's billing information

What is a Member?

A Member has fewer capabilities than the Organization Admin. Members can:

  • Access the brand they are assigned to

  • Will not have visibility into the brands they are not assigned to within an Organization

  • Cannot update the billing information on the brand

  • Access to all other features within their assigned brand account outside of billing and Organization management.

Add a User to a Brand

To assign a member to a specific brand, open their user profile and check the box next to the team you'd like them to access.

Remove Permissions

To remove specific brand account access from a user, simply uncheck the Brand's box in their user profile.

To remove platform permissions from a user, simply toggle off the permissions toggle on their user.

Please note that while you cannot delete a user, you can remove their permissions as demonstrated above.

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