Overview
Learn how to manage user access in your account — what roles mean, how teammates are added and maintained, how brand/team permissions work, and how to deactivate someone’s access when needed.
Create New Users
In My Profile, navigate to the Users tab. The Users tab allows you to create and manage your account users in one place.
Click Create New User +.
The Create New User modal appears.
Fill out the user's information.
Click Create New User.
Manage Account Information
Edit user information
Click on a User to view and/or edit your users' information and set roles.
Define user roles
You may update users to have different user roles. Each role will have different permissions within the platform. You must first create the user in order to update their role.
To edit user roles:
Click Roles.
This will prompt a dropdown within the User's window.
📝 Note: The default Organization Admin is the user who first created the account. All Users who are added by the Organization Admin are added as a Member by default.
Add & remove a user to a brand
Click Users.
Select the account you'd like to open up.Check the box next to the team you'd like them to access.
You can also uncheck the box to remove permission to a specific team.
Remove platform permissions
Click Users.
Click the toggle button on the right side of the user.
📝 Note: You can't delete a user, but you can remove their permissions as demonstrated above.
Quick Answers
What is an Organization Admin?
What is an Organization Admin?
An Organization Admin has more capabilities than a Member.
An Organization Admin admin can:
Create other organization admins
Create brands for their organizations
See brands in their assigned organizations
Invite users and assign to their brands
Update each account's billing information
What is a Member?
What is a Member?
A Member has fewer capabilities than the Organization Admin.
Members can:
Access the brand they are assigned to
Will not have visibility into the brands they are not assigned to within an Organization
Cannot update the billing information on the brand
Access to all other features within their assigned brand account outside of billing and Organization management.