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Manage Profile & Team Information

For Video Pros: manage and update your profile information, contact details, and notification settings in one place.

Updated over a month ago

Overview

Update your personal details, profile photo, team or company information, and notification preferences in a few quick steps. Keeping your profile and settings up to date ensures you receive the right project opportunities and stay connected to your work.

Access My Profile

  1. Click the lower-left inital icon.

    The My Profile tab opens.

What you can edit

In the My Profile section, you can update the following information:

  • First Name

  • Last Name

  • Email Address


πŸ’‘ Pro Tip: After making any changes, make sure to click the Save Profile button to ensure your updates are saved.


Upload a profile photo

In the My Profile tab:

  1. Click the profile photo or initials icon.

  2. Select Upload Photo from the options.

    Choose an image file from your device (supported formats include JPG, PNG, and GIF). Adjust or crop the image as needed.

  3. Click Save Profile.


    πŸ’‘ Pro Tip: A clear, high-resolution image will display best across the platform.


Update Your Email Notification Preferences

New project notifications help you stay aware of opportunities across the QuickFrame Marketplace. However, not every project is relevant to every Video Professional.

You can control which new project email alerts you receive, so your inbox reflects the work you actually want to pursue. This helps reduce notification fatigue while ensuring you never miss the right opportunities.


πŸ“ Note: You'll continue to receive all in-product notifications, which aren't affected by email notification settings.


In the My Profile tab:

  1. Scroll down to Notification Settings.

  2. Choose your preferred notification setup. To:

    1. receive alerts for all project types, leave all project types selected.

    2. receive alerts for specific project types, select or deselect the project types you want:

      • Live Action

      • Animation

      • Post-Production

      • Other

    3. turn off all new project email alerts, toggle off New Project email notifications.

    Your changes are saved automatically.

Reset your notification preferences

To return to the default experience:

  1. From the My Profile tab, scroll down to Navigation Settings.

  2. Click Reset to defaults.

    This will turn on email alerts for all new project types.

Update Your Team Information

In My Profile, the Teams tab allows you to manage key information about your company, including your company name, logo, and more.

This is where you can add your website, location, languages, and more. You can also upload previous work examples to showcase on your Profile.

  1. Click the profile photo or initials icon.

  2. Click Teams.

Edit team information

Within the Teams tab, you can edit your Profile.

  • Update your Company Name

  • Add or edit your Logo or Profile Photo

  • Tell us a little about your company

  • Add any additional key information such your location or languages.

Upload a profile logo

  1. Click Teams.

  2. Click the profile photo or initials icon.
    Upload a file (supports PNG, JPG, and GIF), and crop as needed.

  3. Click Save.

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